Contact information

Contact Us

We are committed to providing high-quality cookware sets, countertop ovens, bread toasters, and kitchen accessories alongside reliable customer support. If you have any questions regarding product specifications, order tracking, returns, or technical guidance, please feel free to reach out to us.

Business & Legal Details

Company Legal Name: GA MOLDES, LDA
Physical Address: R. da Indústria Metalúrgica 514, 2430-528 Marinha Grande, Portugal
Customer Support Email: [email protected]
Official Website: https://1vc0r9-bc.myshopify.com
Business Hours: Monday – Friday: 9:00 AM – 6:00 PM (WET / GMT)

How We Can Help

Our support team is available to assist you with:

Product Inquiries: Technical specifications, oven dimensions/wattage, toaster settings, and cookware compatibility (induction, gas, electric).
Orders & Shipping: Tracking updates for single or multi-package shipments for heavy cookware and appliances.
Returns & Refunds: Assistance with return authorizations, processing refunds, or reporting items damaged during transit.
After-Sales Support: Guidance on product care, maintenance, and appliance warranty claims.

Response Time

We aim to reply to all email inquiries within 24 to 48 business hours. If you are contacting us about an existing order, please include your Order ID for faster processing.